QUOTE(Grits @ Nov 19 2018, 07:54 AM)

Thank you very much, I did as you suggested and got a response. We'll see where it goes. Mikken is stuck there too now, since I couldn't resist trying some things in case they would help Jerric.
Amazingly my six month ESO Plus membership renews tomorrow, whew! Cancelled it just in time. I'm sure eventually they will try to get him back, but in the meantime I don't want the thought that I'm wasting money make me waste more time.
This happened a few years ago, everyone who logged off in Coldharbour couldn't load up just those characters. My friend Aussie only had one character, so she had to make a new character to send them a Help message. She was mad because she never wanted another character, but they fixed it really quickly (and she decided to keep the second character).
The Dev's don't work on the weekend, so they will see your problem/report today; and when it is a whole area like that causing the problem = there will be many others with the same problem. This is something they will fix in an emergency maintenance; so it will be handled VERY quickly.
Also, don't forget that if you stop your Plus membership upgrade = your bank account 480 slots will go down to 220; your houses that are 600 slots will go down to 300 slots, etc. (so stopping the Plus membership will hurt you more than them; it won't make good leverage) - but don't worry, they will jump on fixing this just like they did a few years ago when this happened.