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> I hate Xbox Customer Support!
Ryusaki
post Mar 31 2006, 02:03 AM
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Joined: 28-March 06
mad.gif mad.gif mad.gif Stupid Xbox Customer Support. My Xbox 360 conviniently breaks like a week before Oblivion comes out. So I call them up, they fill out a repair report and send me a box so I can send it back to them. The box came fast, and I figured I might be playing Oblivion by it's release (A sticker on the box said it would be returned to me after 2-3 business days.)

So now two weeks have passed and I still have not received my Xbox. I called them up and they try searching all my info, they cant even find the repair report or evidence that I had even registered with them. There was pretty much nothing they could do cuz it was like I never even called them. Yet they sent me a box to put my xbox 360 in somehow. No I dont know what Im gonna do. I guess they're obligated to replace it if it really is lost. I dunno I just needed to vent some anger....
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ThePerson98
post Mar 31 2006, 04:56 AM
Post #2


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Joined: 11-February 06
Ive never been in a situation like this, must really suck. Hope MS doesnt play dumb...for too long.


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Zelda_Zealot
post Mar 31 2006, 05:03 PM
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From: Summerville SC
A friend of mine had to send his out too, it is supposted to be here by this weekedn, let hope they don't screw him over too!


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The best techniques are passed on by the survivors.
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1234king
post Apr 2 2006, 05:16 AM
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From: kelowna, b.c
damn customer support (excuse my french), the same thing happened to me with my xbox when i was waiting for halo 1. it broke 4 days before the realese and i called xbox support and they told me that they would send me a box and it would be there tomorrow. a week pastd and i still didint even get the box. so i called them up and they told me that there isnt a record of them sending me a box. but the whole thing cleared up and i got a new xbox in 2 weeks.


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Volsung
post Apr 6 2006, 04:34 AM
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Joined: 26-March 06
From: Hell
Microsoft is a big company. They are going to hamster with the little guy. I feel bad for you. I hope you get your console back.


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Kora
post Apr 13 2006, 12:05 PM
Post #6


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Joined: 11-April 06
From: Bucharest, Romania
Last year, I had been debating on wether I should buy a computer or a console. I guess the cases above proved that I was right with the first choice. cool.gif


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