Computer issues, Viruses, trojans, crashes, install problems etc Options

[mirocu]

Due to my recent experience where I got a trojan that effectively blocked me from using my computer and threatening me with heavy fines or jailtime (unless I paid a smaller fine, of course ), I thought I'd start a thread where we could discuss the various computer problems we've had. Perhaps we could give each other some hints and tips on how to solve them

I solved my problem thanks to the wonderful feature built into Windows where you reset your computer to an earlier save point. To get to that program even though my computer was locked I had to fire up my computer in failsafe mode (pressing F8 during startup), choose Failsafe Mode with Command prompt, exit from that and do the Ctrl-Alt-Delete thing to bring up the activity menu from where I could search for the C:/ directory and from there find the program where you make a save point/reset to a save point.

(Apologies if my explanation is a bit clunky )

This post has been edited by mirocu: Nov 25 2017, 10:15 PM

[haute ecole rider]

Sorry to hear of your Mac issues, KOB. Something similar to that happened to me a couple of years ago. Believe me, I know that sinking feeling!

Does your MBP have an optical drive, or is it one of the new ones (Retina MBPs have no optical drive)? You do have your data backed up, do you?

You may want to try and boot up from a system CD (if the answer is yes) or from the Recovery Mode (for OS X Lion or later). If the computer boots up into the desktop from the CD or Recovery partition, then you likely have a glitch in the update process (i.e. a corrupted download).

In that case you'll want to reinstall the system from either the CD or Recovery Partition and get to to the desktop, or restore from a Time Machine backup that predates the update. Then you can try re-downloading and reinstalling the update again.

If the computer won't boot up from CD or Recovery partition, then you may have a hardware issue. That requires a visit to the nearest Apple Store or Apple Authorized Service Technician.

I hope this helps! Do let me know how it goes for you.

This post has been edited by haute ecole rider: Apr 14 2014, 04:44 AM