Computer issues, Viruses, trojans, crashes, install problems etc Options

[Renee]

Sorry. Another problem... which is, my computer keeps not being able to "Windows cannot verify the digital signature for this file", in regards to the graphics card I recently installed.

Which to me means, even though the computer's recognizing the card and its drivers are installed, it keeps not letting me manipulate any settings! I can't use the Nvidia Control Panel to change color, saturation, etc.

Now, if I follow the process below, everything works fine.

> Click on the Windows button, so the tiles screen shows up.

> Press and hold the left-shift button while Restarting the system. Wait a few until the blue screen POPs up.

> Click Troubleshoot. Click Advanced Options. Click Startup Settings. Click Restart.

The system partially restarts itself. Another blue page called Startup Settings shows up. I press the number 7 on the keyboard, which is "Disable driver signature enforcement".

The computer reboots. I enter the password. Everything works fine.

Problem is, I have do do this every time I restart the computer and want to do some gaming!!! And I can't find any solution for that part.

This post has been edited by Renee: Jul 17 2024, 02:32 AM

[SubRosa]

Try updating your video card's drivers. Go to the Nvidia website and download the latest drivers for your chipset from there and install them. It does not matter who the manufacturer of the card is. Just that it is a GTX 1650.

[Renee]

Updated drivers, multiple times.

[SubRosa]

This would be the one from Nvidia's website. The ones that came from an install disc with the video card might be old or unsigned. I would not bother with them. Always get your drivers straight from Nvidia. If not, then maybe it is this issue with Windows updates then.

[Renee]

I got the drivers from nVidia's website, come on now, I'm not that clueless!

In fact my card did not come with a disc. Probably all of this would've been under the bridge by now if there'd been an official disc.

However that article on driver installation issues be the answer. Hold on.

Tried installing both the patches.... "The update is not applicable to your computer".

Tried (just for the heck of it) right-clicking and then choosing "Install Here" just to see what would come out of those two patches. Okay, got some .cab and .xml files, which I assume are the updates. Maybe I can manually place these somewhere, like in whatever folder contains windows updates, what do you think?

[ghastley]

Those patches were for Win7, and I assume you are on 10 or even 11.

Did you get any messages during the driver installation about signing?

[Renee]

My gaming computer is Windows 8.1, thank you.

Only message I got is the "Windows cannot verify the digital signal" one, which showed up after I right-click > Properties the graphics card, while viewing in Device Manager. There may be another message somewhere along the way, not sure.

I'm gaming now! So whenever the next time I shut off/restart my tower I'll try to look for other messages.

[SubRosa]

Do you have the 32-bit version of Windows 8.1, or the 64-bit version? Those drivers I pointed to were 64 bit. I am not sure if Nvidia has 32 bit versions.

This article might help. It looks like this issue can sometimes be caused by corrupted files. The procedure to SFC Scan and Repair Windows Image and then run Windows Update near the bottom fixed it for this person.

[ghastley]

I believe the problem is that the newer drivers are not signed for Win 8.1 because that version of windows no longer exists.

The only fixes appear to be the each-boot method you are using, or to turn off driver signatures completely. Right click the start button or hit windows key+X and pick Command prompt (Admin), then enter
bcdedit /set testsigning on
This says you want testsigning, which is the state of drivers before they are signed. It will add “Test Mode” to the bottom right corner of your desktop, but just that window, not all of them.

[Renee]

Windows 8, 64 bit. Tried to do some searching around at Nvidia's website, but (grumble... groan) they haven't got an actual search bar!

Anyway, let's see what you two came up with. Florens: I read about corrupted files at some other website(s) I've visited. Haven't gone that far trying to see if that'll help, becuaes it looks complicated.

Okay, ghastley! Haven't tried that yet, but that IS something I haven't read yet. Some other site had me going into Windows + R last night, entering some other line of code, but that didn't work. However, bcdedit /set testsigning on is something new; something I haven't seen before.

Still gaming. Moved on from Baldur's Gate and now playing some Oblivion for an hour or two. I'll try that fix tomorrow. And if that don't work, I'll try Rosa's link.



EDIT: My new card is destroying Oblivion!!! 60 fps, solid. Even outdoors. The real test will be the Waterfront of course.



This post has been edited by Renee: Jul 18 2024, 01:03 AM

[SubRosa]

Try installing this driver, it is for Windows 8.1, 64-bit, GTX 1650s. It is an older driver, from 5 years ago. But it might work because of that.

[Renee]

Nope, still same issue. I would like to commend you for finding an 8.1 version set of drivers though. I could only find Win7.

The issue isn't the card or the drivers, it's the computer. My computer recognizes the card is there, but it won't let me utilize the Nvidia Control Panel (meaning, my screen is washed out because I can't manipulate Color, Saturation, etc.).

I follow the process mentioned above, which ghast calls the "boot method", and now the computer allows me use of the Control Panel. Problem is, it doesn't seem to be saving whatever I just did.

I shut off or Restart my computer. Go to bed or whatever. Next day, I boot it up. And I'm back to the same issue. Computer screen is washed out. Can't access the Control Panel, etc.

I'm going to bed. I'll try the code ghastley found earlier tomorrow, or whenever.

[Decrepit]

I suppose I'll stick my toe into the already murky waters of GTX1650 / Windows 8.1 driver compatibility issues . . . and may the gods of computing have mercy on my soul.

(Link) I came across this thread on the Nvidia forums. (Link) According to it, Nvidia doesn't make Win8 drivers for the GTX1650 series, due to that OS's unpopularity. Several responders suggest using Win7 drivers. The thread post is neither overly long nor highly detailed. Still, it's a potential avenue of hope.

And yes, Nvidia still makes Win7 drivers for the 1650, it still being a reasonably popular OS for gamers. Its current Win7 drivers are more along the lines of Security Updates than full-fledged than feature enhancements, but that's to be expect at this stage. And BTW, Nvidia site to DL drivers from is not the "common" one but rather (link) here (link).

[SubRosa]

This site has multiple ways in which you can disable driver signature enforcement, since it is looking like that is your only option. Unless you want to update to a newer version of Windows, which does not seem to be worth it for this alone.

[mirocu]

I would suggest Renee to update to an older version; i.e Windows 7 ...

[Renee]

Thanks all for concern.

mirocu: Operating System isn't the problem though, it's something to do with the relationship between my card, its drivers, and my computer. Thanks for the suggestion!

...If I were to go from 8.1 to 7 I just know there would be problems. I have considered this option btw, but if I go that route I'm not doing it myself, I'd take it to a geek shop in my town.


SubRosa: Yes, thank you! I agree; disabling driver sig enforcement seems to be my main option, scary as that sounds. nVidia also has a newer installing process called GeForce Experience, which is supposed to automatically help us or something, with the install process. Problem is we gotta have Windows 10 or 11.


Decrepit: Oh yeah, stick that toe in!

For what it's worth, I did initially have a Windows 7 drivers installed. That was the only option until yesterday, when Rosa linked me to those 8.1 drivers.

I don't think the problem is drivers though, it has something to do with the computer itself. But what the heck do I know?

Thanks all for help. I'll mull this over the weekend, and if I can't get the Disable stuff to work I might take my machine to Gadget Guru.

[Lena Wolf]

nVidia also has a newer installing process called GeForce Experience, which is supposed to automatically help us or something, with the install process. Problem is we gotta have Windows 10 or 11.

GeForce Experience is only good for modern cards as well. I've got it because I've got GTX1060 with my Win10 PC. I've had no issues, so also no experience in solving issues, so nothing to share. Apart from this: GeForce Experience is very annoying for older cards. It keeps bugging me that I have to update it, and every time I update it, it tells me to buy a newer card because the old 1060 is not supported... Not supported by the new shiny interface, that is. It is perfectly supported and working through the NVidia Control Panel and the old fashioned Windows settings. So don't fret that you haven't got it, it's useless anyway.

[Renee]

GeForce Experience is only good for modern cards as well. I've got it because I've got GTX1060 with my Win10 PC. I've had no issues, so also no experience in solving issues, so nothing to share.

It's okay! I'm just glad to be having this conversation with you all. Learning a few things, anyway. This entire dilemma boggled and confused me, and made me sort of angry last weekend. Like that. But it's been good to be able to share & discuss with people more experienced than me, at least.

[mirocu]

mirocu: Operating System isn't the problem though, it's something to do with the relationship between my card, its drivers, and my computer. Thanks for the suggestion!

...If I were to go from 8.1 to 7 I just know there would be problems. I have considered this option btw, but if I go that route I'm not doing it myself, I'd take it to a geek shop in my town.

In all honesty I was (mostly) kidding. I stick with Win7 because it works for me and because it has proven to be a very stable OS on which most things work. Kinda like XP but better. The fact it's no longer supported is of no concern to me as the very first thing I did when I got it in 2009 was turning off Windows Updates anyway. Something I have yet to regret.

Still, had I gone from Win7 to Win8 I would most likely go back to 7 because of the reasons mentioned.

[Renee]

I need a new hard drive!

Yeah. Was all ready to do some gaming this morning when I got a message like "Repairing disk errors, this might take over an hour..." Well it took about an hour and a half. And then a bunch of options popped up, but no matter which one I chose it would lead to a second message: "Automatic repair couldn't repair your PC."

Did some research, seems it's the hard drive. At this point, the only things I haven't replaced in my gaming rig are the power supply, processor, and motherboard.

So my main question, am I safe in assuming most modern hard drives have the same inputs? Both inputs on the drive appear to be male. One has 15 or 16 "points" (don't know actual word) and I counted 7 points on the other input. I'm talking about where the cables actually plug into the drive.

Here's an example what I mean..

2nd question: Seagate or Toshiba? Those are the two names I keep seeing as I shop online. Seagates have lower prices, but Toshiba is a name I grew up with.

And just, what else should I consider with this latest dilemma?

One more thing: pretty sure I'm gonna install Windows 7 for the new OS. Because I've got older games; I've heard enough horror stories about 10 and 11.