http://guides.gamepressure.com/theelderscr...uide.asp?ID=841You can read the whole story here, for the solution.
Not much really, after you talk to the thief in prison (have a lockpick to give away and learn the countess has what you are looking for, talk to beggars and the countess personel,a woman in specific, you may need to raise her dosposition,and she tells of secrets passages in the castle.At midnight go to the cellar and look for a barel with a handle to activate the passage in it.
TA DAAAH! Passage is now opened...