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Zalphon
I've never been out of the States. In a few years, I'll likely seldom be in the States though, heh.
King Of Beasts
QUOTE(Zalphon @ Apr 30 2013, 03:22 PM) *

I've never been out of the States. In a few years, I'll likely seldom be in the States though, heh.


I only went because my friend had an extra ticket and I didn't want to pass up an opportunity to see what it's like somewhere else, lol
Elisabeth Hollow
So...it looks like this position may be...permanent. As of right now. My DM came by and calmed me down. I was on the verge of crying because the guy who was trying to take a picture of my was coming by, but the DM was there, so he didn't acknowledge me.
King Of Beasts
QUOTE(Elisabeth Hollow @ Apr 30 2013, 04:05 PM) *

So...it looks like this position may be...permanent. As of right now. My DM came by and calmed me down. I was on the verge of crying because the guy who was trying to take a picture of my was coming by, but the DM was there, so he didn't acknowledge me.


Dude, there's nobody else that can take the job?
Elisabeth Hollow
QUOTE(King Of Beasts @ Apr 30 2013, 07:06 PM) *

QUOTE(Elisabeth Hollow @ Apr 30 2013, 04:05 PM) *

So...it looks like this position may be...permanent. As of right now. My DM came by and calmed me down. I was on the verge of crying because the guy who was trying to take a picture of my was coming by, but the DM was there, so he didn't acknowledge me.


Dude, there's nobody else that can take the job?

he didn't mention it. He said I was doing fine, and to calm down. he gave me a list of stuff to do and to focus on THAT instead of what isn't being done, which was what my problem is.

Sigh.

I'm okay. I'm okay...
King Of Beasts
QUOTE(Elisabeth Hollow @ Apr 30 2013, 04:15 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 07:06 PM) *

QUOTE(Elisabeth Hollow @ Apr 30 2013, 04:05 PM) *

So...it looks like this position may be...permanent. As of right now. My DM came by and calmed me down. I was on the verge of crying because the guy who was trying to take a picture of my was coming by, but the DM was there, so he didn't acknowledge me.


Dude, there's nobody else that can take the job?

he didn't mention it. He said I was doing fine, and to calm down. he gave me a list of stuff to do and to focus on THAT instead of what isn't being done, which was what my problem is.

Sigh.

I'm okay. I'm okay...


Oh Liz, you'll be okay buddy. Just keep calm. You home? Sit down and relax.
Elisabeth Hollow
I'm home now. I'm making the same mistakes that the other managers made and am panicking.
King Of Beasts
QUOTE(Elisabeth Hollow @ Apr 30 2013, 04:36 PM) *

I'm home now. I'm making the same mistakes that the other managers made and am panicking.


Try and calm down. I know panicking is your first reaction to situations like this, but you have to try and stay calm. Don't make the mistake the other managers did. Panicking only adds more stress to the situation, and clouds up your mind.(trust me, I know, I panicked over EVERYTHING rollinglaugh.gif)
Elisabeth Hollow
I'm tryiiiiiing.
King Of Beasts
QUOTE(Elisabeth Hollow @ Apr 30 2013, 04:41 PM) *

I'm tryiiiiiing.


This morning, a spider crawled onto my face, and I screamed like a little girl and threw myself to the ground. Does that image help you calm down a bit? rollinglaugh.gif
Grits
Congratulations! Store Manager, right? It sounds like you already know how to do the job. Except as store manager the panicking should be done in the supply closet, not in front of the employees, lol. Maybe the previous managers didnít know that!
Elisabeth Hollow
QUOTE(Grits @ Apr 30 2013, 07:49 PM) *

Congratulations! Store Manager, right? It sounds like you already know how to do the job. Except as store manager the panicking should be done in the supply closet, not in front of the employees, lol. Maybe the previous managers didnít know that!

Apparently not, lol.
treydog
Hug_emoticon.gif Dear Panic-Prone Liz. Think of birds and fish.... and

Oh wait- strike that. Those are the techniques to CAUSE panic.

We wish to cure it.

We installed 70 computers Saturday- at the office where I actually sit. ( Was gonna say "work," but who am I kidding?)

We were not able to get EVERYTHING done that I wanted- had only 4 people when we should have had 7. So boxes and old PC equipment got left lying about.

And--- that BOTHERS me- because I am a fidget.

Monday came and the essential automated telephone software did not work on most of the early shift PCs. (It is a call center- so... do the math).

OK- I could have happily gone and curled up in the closet- because... it is stressful. And my boss has been on extended sick leave for several weeks- so it was mostly ME.

(Sound familiar?)

But here is the thing. I decided- "I am in CHARGE here. That means I can create a good outcome."

You can too. Look at the mass of swirling chaos that is everything you need to get done. Pick ONE thing. Is it the most important? If not- set it aside- it will wait. Triage. Find the ONE important thing. Do that or set someone else to doing it- someone you can count on to get it right.

Work it until you can leave it aside or call it done. Only then do you get to look at the next thing.

Breathe. Remind yourself that you are a wise person- you are capable.

We will send pictures of birds and toothy fish if you freak out too much. Hug_emoticon.gif

Elisabeth Hollow
-gives trey a tight hug-

THAAAAAANK YOOOUUUUUU
Zalphon
Might I offer my advice?
Elisabeth Hollow
Sure, go ahead.
Zalphon
Okay, let's talk strategy. How large is the group of people that you are in charge of? Once I know that, I can more accurately assess and give you suggestions.
Elisabeth Hollow
QUOTE(Zalphon @ Apr 30 2013, 09:16 PM) *

Okay, let's talk strategy. How large is the group of people that you are in charge of? Once I know that, I can more accurately assess and give you suggestions.

Four.
mALX
QUOTE(Elisabeth Hollow @ Apr 30 2013, 08:15 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 07:06 PM) *

QUOTE(Elisabeth Hollow @ Apr 30 2013, 04:05 PM) *

So...it looks like this position may be...permanent. As of right now. My DM came by and calmed me down. I was on the verge of crying because the guy who was trying to take a picture of my was coming by, but the DM was there, so he didn't acknowledge me.


Dude, there's nobody else that can take the job?

he didn't mention it. He said I was doing fine, and to calm down. he gave me a list of stuff to do and to focus on THAT instead of what isn't being done, which was what my problem is.

Sigh.

I'm okay. I'm okay...



I know you hadn't decided whether this was what you wanted or not, but congrats anyway. Sometimes you don't have to look for greatness, it is thrust on you unwilling, lol. Hope it works out well !!!!


Zalphon
Alright. Tell me about each of the four and I want you to list off everything that you've been ordered to do.
Elisabeth Hollow
It's a little more difficult than that. One works really hard, but can only be here for so many days a week because he's in college. My assistant may end up quitting soon because she won't have a ride, one cashier is lazy and I can't fire him until I find someone else, and the other is fine, she's just new.
Zalphon
What are you tasked with doing?
mALX
QUOTE(Elisabeth Hollow @ Apr 30 2013, 10:29 PM) *

It's a little more difficult than that. One works really hard, but can only be here for so many days a week because he's in college. My assistant may end up quitting soon because she won't have a ride, one cashier is lazy and I can't fire him until I find someone else, and the other is fine, she's just new.



Sounds like you are doing wonderfully, Liz. You know their strengths and weaknesses, that is a big part of managing employees.


mALX


I just spilled honey on my keyboard. Urk.


Elisabeth Hollow
QUOTE(Zalphon @ Apr 30 2013, 09:30 PM) *

What are you tasked with doing?

Recovery(making the store look nice and putting everything in its proper place)
putting out merchandise
Ordering new merchandise
counting said merchandise to make sure it's right
Scheduling said people

Cleaning up the store, basically. The first manager I had was very strict and when you slacked off, she literally belittled you to tears. The store looked great, though.

The second one didn't care because he was stealing, so it started looking awful.

The last one got so overwhelmed with everything that he made himself sick(like I tend to do) and quit.

I'm trying to delegate the tasks to people I KNOW will do them, which leaves me relying heavily on two people, the good worker and my assistant.

Sigh. I'm trying to find a good spot between the iron-fisted first manager and the cares-about-his-employees well-being last manager. The middle one can go to hell.
King Of Beasts
QUOTE(mALX @ Apr 30 2013, 06:34 PM) *

I just spilled honey on my keyboard. Urk.


Oh dear.....quick. Paper towel, dab, not wipe. Hurry before it seeps into the keys and dries!
Elisabeth Hollow
QUOTE(mALX @ Apr 30 2013, 09:34 PM) *

I just spilled honey on my keyboard. Urk.

I can't even think of a clever and witty pun for that. I'm so sad.
mALX
QUOTE(King Of Beasts @ Apr 30 2013, 10:38 PM) *

QUOTE(mALX @ Apr 30 2013, 06:34 PM) *

I just spilled honey on my keyboard. Urk.


Oh dear.....quick. Paper towel, dab, not wipe. Hurry before it seeps into the keys and dries!



Oh crap, I already wiped! Urk.


mALX
QUOTE(Elisabeth Hollow @ Apr 30 2013, 10:41 PM) *

QUOTE(mALX @ Apr 30 2013, 09:34 PM) *

I just spilled honey on my keyboard. Urk.

I can't even think of a clever and witty pun for that. I'm so sad.



Oh crap, it is everywhere.
Zalphon
QUOTE(Elisabeth Hollow @ Apr 30 2013, 07:37 PM) *

QUOTE(Zalphon @ Apr 30 2013, 09:30 PM) *

What are you tasked with doing?

Recovery(making the store look nice and putting everything in its proper place)
putting out merchandise
Ordering new merchandise
counting said merchandise to make sure it's right
Scheduling said people

Cleaning up the store, basically. The first manager I had was very strict and when you slacked off, she literally belittled you to tears. The store looked great, though.

The second one didn't care because he was stealing, so it started looking awful.

The last one got so overwhelmed with everything that he made himself sick(like I tend to do) and quit.

I'm trying to delegate the tasks to people I KNOW will do them, which leaves me relying heavily on two people, the good worker and my assistant.

Sigh. I'm trying to find a good spot between the iron-fisted first manager and the cares-about-his-employees well-being last manager. The middle one can go to hell.


They'll respect you more if you work right along-side them. And you need to get the other two to work. If they don't, then you can start speaking to them about reduction of hours and pay unless things should happen to change.

It's all about motivating them. If they don't want to work--then you can make their life--less happy. If their pay is threatened to be cut, that should motivate them.
King Of Beasts
mALX! Get a damp towel (VERY DAMP) and dab what you wiped. QUICK!
mALX
QUOTE(Zalphon @ Apr 30 2013, 10:43 PM) *

They'll respect you more if you work right along-side them. And you need to get the other two to work. If they don't, then you can start speaking to them about reduction of hours and pay unless things should happen to change.

It's all about motivating them. If they don't want to work--then you can make their life--less happy. If their pay is threatened to be cut, that should motivate them.


She can't threaten to cut their hours unless she has someone to fill those hours. She'd have to put the hours onto the reliable employees then, that still isn't fair to them, and they may not like it.
Elisabeth Hollow
QUOTE(mALX @ Apr 30 2013, 09:45 PM) *

QUOTE(Zalphon @ Apr 30 2013, 10:43 PM) *

QUOTE(Elisabeth Hollow @ Apr 30 2013, 07:37 PM) *

QUOTE(Zalphon @ Apr 30 2013, 09:30 PM) *

What are you tasked with doing?

Recovery(making the store look nice and putting everything in its proper place)
putting out merchandise
Ordering new merchandise
counting said merchandise to make sure it's right
Scheduling said people

Cleaning up the store, basically. The first manager I had was very strict and when you slacked off, she literally belittled you to tears. The store looked great, though.

The second one didn't care because he was stealing, so it started looking awful.

The last one got so overwhelmed with everything that he made himself sick(like I tend to do) and quit.

I'm trying to delegate the tasks to people I KNOW will do them, which leaves me relying heavily on two people, the good worker and my assistant.

Sigh. I'm trying to find a good spot between the iron-fisted first manager and the cares-about-his-employees well-being last manager. The middle one can go to hell.


They'll respect you more if you work right along-side them. And you need to get the other two to work. If they don't, then you can start speaking to them about reduction of hours and pay unless things should happen to change.

It's all about motivating them. If they don't want to work--then you can make their life--less happy. If their pay is threatened to be cut, that should motivate them.


She can't threaten to cut their hours unless she has someone to fill those hours. She'd have to put the hours onto the reliable employees then, that still isn't fair to them, and they may not like it.

And that's the issue we've had for over a year. All of the sensible, reliable employees have left and gone on to different jobs. I have one person in mind for the job, but she's on maternity leave at another store. She was a fantastic cashier and is now a manager, I think. I'll talk to my DM and see if i can get her back over here.
Zalphon
This is why it is threatening. If it continues, then she needs to start looking for new people to fill their positions.
Elisabeth Hollow
QUOTE(Zalphon @ Apr 30 2013, 09:49 PM) *

This is why it is threatening. If it continues, then she needs to start looking for new people to fill their positions.

That's easier said than done. First, we have to have people apply.

Then they need to pass the assesment test. Most don't.

Then they need to actually show up for the interview. The current cashiers we have now were the only onces out of ten people, each time, to show up for their interviews.
Zalphon
Hmm, then use positive reinforcement. Speak to your supervisor about extra funding to support small bonuses for employees who show initiative and do excellent work. Nothing major--but perhaps fifty to one-hundred dollar bonuses would be incentive.
mALX
QUOTE(Zalphon @ Apr 30 2013, 10:49 PM) *

This is why it is threatening. If it continues, then she needs to start looking for new people to fill their positions.



Making empty threats is never a good idea, ask any mother who has tried to use them. If you make a threat, you have to be prepared to carry it through. Motivating them is a great idea, but she needs to find out what motivates them and tap it, not threaten them into submission (imho). That is the kind of manager she doesn't want to be, from what she said. Liz is thinking this through very well from what I've seen, and I think she will make an AWESOME manager.


mALX
QUOTE(King Of Beasts @ Apr 30 2013, 10:44 PM) *

mALX! Get a damp towel (VERY DAMP) and dab what you wiped. QUICK!



I did, it is working a little better now, but where I swiped all over those keys I may have done something to my PC. A bunch of weird windows opened up. And I think honey got under my space bar, it is sticking badly.


King Of Beasts
QUOTE(mALX @ Apr 30 2013, 07:03 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 10:44 PM) *

mALX! Get a damp towel (VERY DAMP) and dab what you wiped. QUICK!



I did, it is working a little better now, but where I swiped all over those keys I may have done something to my PC. A bunch of weird windows opened up. And I think honey got under my space bar, it is sticking badly.


Oh mALX. You never wipe what you spill on an electronic. You dab. Is a your PC a laptop?
Elisabeth Hollow
QUOTE(mALX @ Apr 30 2013, 09:56 PM) *

QUOTE(Zalphon @ Apr 30 2013, 10:49 PM) *

This is why it is threatening. If it continues, then she needs to start looking for new people to fill their positions.



Making empty threats is never a good idea, ask any mother who has tried to use them. If you make a threat, you have to be prepared to carry it through. Motivating them is a great idea, but she needs to find out what motivates them and tap it, not threaten them into submission (imho). That is the kind of manager she doesn't want to be, from what she said. Liz is thinking this through very well from what I've seen, and I think she will make an AWESOME manager.

I REALLY don't want to be an a-hole manager. I actually like the people that I work with, and can pretty much gauge what will motivate them. Except the two cashiers, I don't know them well enough yet.

We're not allowed to give bonuses. sadly.

Hell, I didn't even receive my one-year "You made it this far!" certificate from the company owner, lol. The ones that are printed and have your names filled out via computer XD
mALX
QUOTE(King Of Beasts @ Apr 30 2013, 11:04 PM) *

QUOTE(mALX @ Apr 30 2013, 07:03 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 10:44 PM) *

mALX! Get a damp towel (VERY DAMP) and dab what you wiped. QUICK!



I did, it is working a little better now, but where I swiped all over those keys I may have done something to my PC. A bunch of weird windows opened up. And I think honey got under my space bar, it is sticking badly.


Oh mALX. You never wipe what you spill on an electronic. You dab. Is a your PC a laptop?



No, it's a PC. But now it is taking forever for the windows to open up and they aren't scrolling well at all.
mALX
QUOTE(Elisabeth Hollow @ Apr 30 2013, 11:11 PM) *

QUOTE(mALX @ Apr 30 2013, 09:56 PM) *

QUOTE(Zalphon @ Apr 30 2013, 10:49 PM) *

This is why it is threatening. If it continues, then she needs to start looking for new people to fill their positions.



Making empty threats is never a good idea, ask any mother who has tried to use them. If you make a threat, you have to be prepared to carry it through. Motivating them is a great idea, but she needs to find out what motivates them and tap it, not threaten them into submission (imho). That is the kind of manager she doesn't want to be, from what she said. Liz is thinking this through very well from what I've seen, and I think she will make an AWESOME manager.

I REALLY don't want to be an a-hole manager. I actually like the people that I work with, and can pretty much gauge what will motivate them. Except the two cashiers, I don't know them well enough yet.

We're not allowed to give bonuses. sadly.

Hell, I didn't even receive my one-year "You made it this far!" certificate from the company owner, lol. The ones that are printed and have your names filled out via computer XD



Yeah, you will do awesome, Liz. You have the right ideas on how you want to be, know the people and the job. You'll be AWESOME!


King Of Beasts
QUOTE(mALX @ Apr 30 2013, 07:17 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 11:04 PM) *

QUOTE(mALX @ Apr 30 2013, 07:03 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 10:44 PM) *

mALX! Get a damp towel (VERY DAMP) and dab what you wiped. QUICK!



I did, it is working a little better now, but where I swiped all over those keys I may have done something to my PC. A bunch of weird windows opened up. And I think honey got under my space bar, it is sticking badly.


Oh mALX. You never wipe what you spill on an electronic. You dab. Is a your PC a laptop?



No, it's a PC. But now it is taking forever for the windows to open up and they aren't scrolling well at all.


That might be a virus if the PC itself is being affected, because the keyboard being damaged shouldn't effect anything other than the keyboard.

What model is your PC?
mALX
QUOTE(King Of Beasts @ Apr 30 2013, 11:21 PM) *

QUOTE(mALX @ Apr 30 2013, 07:17 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 11:04 PM) *

QUOTE(mALX @ Apr 30 2013, 07:03 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 10:44 PM) *

mALX! Get a damp towel (VERY DAMP) and dab what you wiped. QUICK!



I did, it is working a little better now, but where I swiped all over those keys I may have done something to my PC. A bunch of weird windows opened up. And I think honey got under my space bar, it is sticking badly.


Oh mALX. You never wipe what you spill on an electronic. You dab. Is a your PC a laptop?



No, it's a PC. But now it is taking forever for the windows to open up and they aren't scrolling well at all.


That might be a virus if the PC itself is being affected, because the keyboard being damaged shouldn't effect anything other than the keyboard.

What model is your PC?



I think it has to do with those weird windows that opened up while I was swiping the keyboard.

Urk.

It is a piece of crap HP.


King Of Beasts
QUOTE(mALX @ Apr 30 2013, 07:25 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 11:21 PM) *

QUOTE(mALX @ Apr 30 2013, 07:17 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 11:04 PM) *

QUOTE(mALX @ Apr 30 2013, 07:03 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 10:44 PM) *

mALX! Get a damp towel (VERY DAMP) and dab what you wiped. QUICK!



I did, it is working a little better now, but where I swiped all over those keys I may have done something to my PC. A bunch of weird windows opened up. And I think honey got under my space bar, it is sticking badly.


Oh mALX. You never wipe what you spill on an electronic. You dab. Is a your PC a laptop?



No, it's a PC. But now it is taking forever for the windows to open up and they aren't scrolling well at all.


That might be a virus if the PC itself is being affected, because the keyboard being damaged shouldn't effect anything other than the keyboard.

What model is your PC?


I think it has to do with those weird windows that opened up while I was swiping the keyboard.

Urk.

It is a piece of crap HP.


An HP? Oh, just reboot it.
mALX
QUOTE(King Of Beasts @ Apr 30 2013, 11:28 PM) *


An HP? Oh, just reboot it.



Oh, okay! I'll try that, Thanks!


King Of Beasts
QUOTE(mALX @ Apr 30 2013, 07:39 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 11:28 PM) *


An HP? Oh, just reboot it.



Oh, okay! I'll try that, Thanks!


No problem happy.gif

If its just the keyboard you spilled honey on, the PC itself shouldn't be affected.
Elisabeth Hollow
QUOTE(mALX @ Apr 30 2013, 10:20 PM) *

QUOTE(Elisabeth Hollow @ Apr 30 2013, 11:11 PM) *

QUOTE(mALX @ Apr 30 2013, 09:56 PM) *

QUOTE(Zalphon @ Apr 30 2013, 10:49 PM) *

This is why it is threatening. If it continues, then she needs to start looking for new people to fill their positions.



Making empty threats is never a good idea, ask any mother who has tried to use them. If you make a threat, you have to be prepared to carry it through. Motivating them is a great idea, but she needs to find out what motivates them and tap it, not threaten them into submission (imho). That is the kind of manager she doesn't want to be, from what she said. Liz is thinking this through very well from what I've seen, and I think she will make an AWESOME manager.

I REALLY don't want to be an a-hole manager. I actually like the people that I work with, and can pretty much gauge what will motivate them. Except the two cashiers, I don't know them well enough yet.

We're not allowed to give bonuses. sadly.

Hell, I didn't even receive my one-year "You made it this far!" certificate from the company owner, lol. The ones that are printed and have your names filled out via computer XD



Yeah, you will do awesome, Liz. You have the right ideas on how you want to be, know the people and the job. You'll be AWESOME!

Thank you :]

Remind me to never step up and show initiative again, lol
mALX
QUOTE(King Of Beasts @ Apr 30 2013, 11:39 PM) *

QUOTE(mALX @ Apr 30 2013, 07:39 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 11:28 PM) *


An HP? Oh, just reboot it.



Oh, okay! I'll try that, Thanks!


No problem happy.gif

If its just the keyboard you spilled honey on, the PC itself shouldn't be affected.



smile.gif
King Of Beasts
QUOTE(mALX @ Apr 30 2013, 07:56 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 11:39 PM) *

QUOTE(mALX @ Apr 30 2013, 07:39 PM) *

QUOTE(King Of Beasts @ Apr 30 2013, 11:28 PM) *


An HP? Oh, just reboot it.



Oh, okay! I'll try that, Thanks!


No problem happy.gif

If its just the keyboard you spilled honey on, the PC itself shouldn't be affected.



smile.gif


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